Back to Basics: Starts and Stops
1. To put device into Standby Mode so keys cannot be pressed while it's not in use, hold down the Mute key for a second or two. Undo Standby Mode by holding Mute for another couple of seconds.
2. If BlackBerry slows down, starts malfunctioning or freezing, always try removing the battery and SIM card - if the device has one - and waiting a few seconds before reinserting it. Ninety-five percent of the issues Aflac BlackBerry users experience are resolved by simply removing the battery, according to Genet.
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