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Gmail's one-two punch: Phishers attack after outage

Gmail's one-two punch: Phishers attack after outage

Phishing scam uses Google Talk chat service to go after usernames, passwords

The Google spokesman added that users also should update their Gmail security questionnaire.

Prior to the phishing attack Tuesday, Google engineers had worked to get Gmail back up on its feet after a two-and-a-half-hour outage that kept some users from accessing their e-mail entirely and forced others to wait a minute or more for their email to open.

Acacio Cruz, Google's Gmail site reliability manager, wrote in a Google blog post Tuesday that the company's engineers are still trying to pinpoint the cause of Tuesday's outage. "We know that for many of you, this disrupted your working day," he added. "We're really sorry about this, and we did do everything to restore access as soon as we could. Our priority was to get you back up and running."

The Gmail outage comes just a week after Google acknowledged that some users had experienced problems getting results from Google News searches over a span of more than 14 hours last Wednesday. Some users reported that they weren't getting any results when they were searching for keywords, such as Microsoft or even Google, in Google News. Other users reported that entire news sections, such as Science/Technology, were coming up empty of any stories.

And last December, Google confirmed that there was a technical problem with Google Talk and the Web-based Gmail chat system. One day early in the month, messages created by a "subset" of users were left unsent because of glitches in the messaging system, according to Google spokesman Andrew Kovacs.

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