Telstra takes stake in DocuSign

Telstra takes stake in DocuSign

Telco will roll out digital signature technology internally and then offer to customers later this year

Telstra has invested in US-based electronic signature and digital transaction management firm, DocuSign.

The online DocuSign platform lets users upload documents; add names and email addresses of the signers; places tags in the document where the signature, initial and dates are required; and hit send – within a secure, online environment. It is used by more than 40 million people in 188 countries.

Telstra will use the platform internally to speed up its paper-based processes before offering the technology to its customer base later this year.

Mark Sherman, Telstra Ventures’ MD, said the workforce is becoming increasingly mobile and the combination of Telstra and DocuSign gives businesses the agility to carry out day-to-day tasks quickly and efficiently on-the-go.

“Telstra also has plans to use DocuSign internally, helping us further digitalise our business to increase the speed of information processing and document transactions,” said Sherman.

DocuSign CEO Keith Krach said in a statement: “Companies have automated processes leading up to and following the actual signature, but many still needlessly rely on pen and paper to transact business.

“It shouldn’t be this way and it doesn’t have to be this way for Australian businesses.”

More than 775,000 documents containing 3.5 million pages are signed using the service each day with 51 per cent of these transactions completed with an hour, Telstra said.

DocuSign said 40,000 new users were joining the DocuSign Global Trust Network each day.

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Tags TelstraDocuSignDocuSign Global Trust Networkdigital transaction managementTelstra Ventures

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