CIO

Apple admits iPad 2 3G issues

iPad 2 owners using Verizon report they sometimes must restart their tablets to reconnect to 3G.
  • Paul Suarez (PC World (US online))
  • 11 April, 2011 00:12

Apple admitted on Friday it is looking into a Verizon 3G connectivity issue that some iPad 2 owners are reporting.

Techworld: The Amazon Kindle Fire vs. iPad 2 vs. Nook Colour vs. everything else

"We are aware that a small number of iPad 2 customers have experienced connectivity issues with the Verizon 3G network and we are investigating it," Apple says in a statement to All Things Digital.

The problem has popped up in the Apple support forums and apparently causes iPad 2 owners to restart their tablets to reconnect to 3G after turning it off.

Poster nixxon2000 started the conversation in Apple's forums on March 15 -- just four days after the device's release date -- saying, "When I try to connect to the cellular data it just says iPad or Searching in the top of the screen. ... If I do a hard reset I can get it to work."

As of Saturday, there were eight pages of discussion about the problem, which doesn't appear to effect AT&T models of the device.

If the issue is software-related, it could be short lived. AppleInsider points out a fix could be included in the soon-to-be released iOS 4.3.2. Boy Genius Report seems to think that update will arrive sometime in the next two weeks.