Teachers Mutual Bank appoints CIO to executive team

Dave Chapman, CIO of Teachers Mutual Fund

Teachers Mutual Bank has invited CIO Dave Chapman to sit at its executive table as part of a renewed focus on information services.

“We are delighted to bring Dave Chapman on to the executive team, in recognition of the pivotal role our information services function plays in the bank’s operation,” said Brad Hedgman, deputy CEO at Teachers Mutual Bank.

“We will rely strongly on Dave’s input to ensure we keep pace with technological development and innovation.”

Chapman played a crucial role in driving the organisation to a Single Customer View (SCV) in 2014, resulting in increased analytics capabilities and a clean warehouse data. He has also successfully worked with the bank to develop a mobile strategy to better connect with customers.

His next project with be leading the company through an upgrade of core banking capabilities, with a focus on extensible services and the use of Application Program Interfaces (APIs).

“The pace of change in the industry is increasing, this upgrade will make us more agile and allow us to capitalise on the latest technologies as they are introduced,” said Chapman.

“It is an exciting time to be a part of the IT industry and I am looking forward to the opportunities that lie ahead at Teachers Mutual Bank.”

Chapman’s promotion comes at a time when CIOs are striving to have IT formally recognised as crucial to business strategy, according to the <i>2014 State of the CIO</i>.

The largest number of CEO respondents (39 per cent), said they viewed IT as a service provider, while only eight per cent considered the CIO as a business peer, demonstrating the distance still to be crossed for CIOs hoping to become a common member of their executive team – but not for lack of trying.

The survey found CIOs were using several techniques to enhance relationships with their executive-level peers, and recognising the need to work closely with members of the c-suite to align business outcomes and priorities.

59 per cent of survey respondents claimed to have mutually shared measurable goals with other c-level executives. Notably, 63 per cent said identifying new ways IT can better support business and marketing objectives was a critical or high priority.