Waiting for the cable guy has become something of a national joke. We all hate to do it. Comcast, which received numerous black eyes for horrendous customer service gaffes during this past year, says it has a solution: an app that lets you keep tabs on technicians as they head for your home.
TRUSTe, a company that is supposed to help consumers determine if online sites are secure enough to make online purchases, can't always be trusted, according to the FTC.
How you choose to spend your free time is up to you. If you choose to spend part of Thanksgiving Day shopping at a big retail or consumer electronics store, however, you'll be giving in to an ugly trend that's spoiling the holiday for millions of relatively low-paid employees who are forced to work.
It's one thing to disagree with President Obama's stand on net neutrality. It's quite another to resort to bullying, but that's exactly what AT&T is doing. Earlier this week, AT&T CEO Randall Stephenson told investors he plans to delay his company's ambitious fiber optic cable investments in 100 cities.
The U.S. wireless carriers are battling for your business, and each of the four major players -- AT&T, Sprint, T-Mobile and Verizon Wireless -- want you to believe that they're the best. Of course, they can't all come out on top.
Getting your smartphone ready for a trip abroad shouldn't be a big deal. You just unlock it so it's not locked to your wireless carrier's network, buy a SIM card from a local carrier when you arrive at your destination, and you're good to go.
Raise your hand if you actually read all eight pages of your monthly wireless bills. I thought so. You don't. That's exactly how your carrier wants it.
Verizon Wireless, the largest wireless carrier in the United States, has been quietly adding little bits of code, or "tokens," to data requests made via mobile devices on its network for at least two years. The tokens let advertisers build profiles of users' Web activities and deliver targeted ads. The ads, in turn, generate revenue that Verizon shares via partnerships.
With Halloween on the horizon, an English prankster concocted one of the meanest trick-or-treat type jokes I've ever come across.
You know the drill. When the model year nears its end, new cars gets cheaper. The same is true of winter clothing when spring approaches, and it's equally true of computers when a new generation is on the horizon.
When it comes to wireless tracking and electronic spying, paranoia is often the right response. Not always, though. Case in point: The rather hysterical flap over beacons, which use Bluetooth technology to detect nearby mobile devices and deliver advertisements and other related content. You'd think the little devices were something out of a sci-fi movie, ready to track your every move and send the data to the Dark Powers that be.
Deborah Hall-Lefevre is making the biggest bet of her 23-year IT career.
Love HBO, but hate your cable company? Listen up.
Meet the latest telecom buzzword: VoLTE, short for Voice over Long Term Evolution (LTE).
If you're like me, you probably wondered why Facebook forced everyone to use its Messenger app for chat. (Well, technically it didn't force people to use the app, it forced people who want to send Facebook messages to use the app.) Wonder no more. As is often the case with Facebook, the answer is money. Facebook is reportedly gearing up to enable mobile payments within Messenger.