Stories by Thomas Wailgum

How will people work 10 years from now? Gartner thinks it has a pretty good idea, predicting 10 major changes that will occur during the next 10 years.

As Gartner warns IT leaders in the US to be ready in case a second recession hits, CIO.com's Thomas Wailgum shares his thoughts on how CIOs can actually slash pesky budgets. Hint: Unpaid interns, meet Russian hackers!

The liberating and game-changing effects of cloud computing on today's IT shops cannot be overstated: On the fly, it seems, CIOs and their staffs are reprioritizing application-portfolio strategies, rearchitecting systems roadmaps, rethinking vendor contracts and much more. Prices may have dropped, but strategic IT planning is still as relevant as ever.

Recessionary talk is in the air once again, thanks to the good folks at Gartner. In a July report, Gartner urges CIOs to prepare for a second economic downturn-if one should ever occur.

The saying goes something like this: "If it ain't broke, don't fix it." The statement is, of course, embraced as dogma by those fearful of change and by automobile owners praying for a reasonable bill of charge while waiting at the mechanic's garage.

Who hasn't wanted to take a bat to their office printer? From confusing error messages to unfixable paper jams, today's office printer is a source of frustration and angst. This is why we hate you, office printer. And yet we can't quit you, either.

What makes a CFO uniquely qualified to be heading up IT?

Who's the top IT decision-maker inside companies today: The CIO, right? Ahhh, no. The CEO? Guess again. The CTO? Nope.

Yesterday, coffee-purveyor Starbucks reversed course on its long-standing in-store Wi-Fi policy by announcing that starting July 1, Wi-Fi would be free in all its U.S. establishments.

Steve Jobs had a serious and embarrassing Wi-Fi problem to deal with. It was plain to the thousands in attendance and the tons more people watching online: On Monday at WWDC, Jobs was struggling with wireless connectivity while attempting to demonstrate the new features of Apple's iPhone 4.

Just when you thought it was safe to jump into the SaaS waters, a new survey finds that IT and enterprise software decision-makers don't feel totally comfortable with SaaS-namely those nagging security, integration and data migration concerns.

In the world of enterprise software, there are but a handful of "rock star" analysts who cover the industry well, say provocative things about tech vendors, and somehow manage to speak their minds without offending all of the warring factions in the software marketplace.

SAP's annual Sapphire conference is over, and here's a round-up of some of the important news, announcements and high-tech happenings that came out of the show.

Who's the top IT decision-maker inside companies today: The CIO, right? Ahhh, no. The CEO? Guess again. The CTO? Nope.

BI remains atop business managers' wish lists and, not coincidentally, on IT's to-do list. The demand for BI and analytic tools is unlikely to abate any time soon.