Stories by James A. Martin

Slack is a powerful collaboration tool in its own right, which means it also has a lot of hidden ways of doing things. Here’s how to get the most from it from users who know it best.

From crisis management to flash teams, collaboration software is making enterprises more productive.

IT pros say collaboration is a high priority to their organization, so it's important to choose wisely

From chatbots to robotic bellhops, AI and machine learning are already having an impact on how we travel for work and pleasure

Marketing tech is booming, leaving CMOs scratching their heads as to how to create the ideal martech stack

Fitbit's fitness watch has steadily improved since its early 2016 launch, adding useful new features and earning a nod as best corporate wellness wearable. But Fitbit's intent to release a full-blown smartwatch is worth considering.

At the recent Marketing Nation Summit, industry leaders offered CMOs tips and strategies for success — including why less is more when marketing to customers.

Consumers love talking to Alexa, Siri, Cortana and Google Now. But what should CIOs be doing to prepare for the growing use of virtual assistants among their employees?

Creating great customer experiences separates market leaders from the rest of the pack. Here are 12 ideas, best practices, strategies and words of advice for advancing your digital marketing efforts in the year ahead.

Treadmill desks offer a big advantage: Improving your health. But are they worth the cost and other potential cons?

TripIt's new Go Now feature shows a countdown clock with the remaining time before you need to leave for the airport, based on current traffic and other data. It's a welcome addition to an essential app for business travelers.

Where’s mobile marketing heading? And what do CMOs and marketers need to know to stay ahead or avoid falling behind? We answer these and other mobile marketing questions.

AI-enabled marketing isn't just about cute chatbots. Here's what CMOs, CIOs and others need to know to make the most of AI in their marketing initiatives in 2017 and beyond.

According to the nearly 70 digital marketers, live video is poised to explode on social platforms in 2017. Here's what CMOs and marketing pros should know about this new customer-engagement format.

Get a new laptop as a gift and want to turn your old computer into some crisp Benjamins? These 10 online services and apps are all viable options, though each has its strengths, depending on what you hope to sell.