Stories by Kanika Goswami

Atul Saini, CEO and CTO of Fiorano Software, shares with CIO his vision for BPM and SOA for the Indian CIOs.

As India's Sankara Nethralaya hospital took on more applications to meet patient needs, its network went on a blink, leaving the hospital blind for hours. When the problem moved from being an irritant to life-threatening, it knew only a network management system could save it.

In the fashion retail business, speed is what separates the chumps from the Valentino's. How fast an organization can respond to new customer demand is key. And when creatives and seamstresses are all driven to turn around ideas quickly, frittering the time gained makes a mockery of the system.

It is known as the second largest moon in the solar system. Closer to home, Titan is an Indian company that manufactures over nine million watches. But the similarity doesn't end with the name.

Nobody likes change. Especially when the media's looking over your shoulder and your project needs to meet deadline.

In 2003, after endless rounds of political maneuvering and countless agitations against the privatization of major airports in India, the Mumbai's Chhatrapati Shivaji International Airport became part of a global fraternity of airports run by private stakeholders. The airport is India's busiest, with 22.2 million passengers and 480 tons of cargo passing through its doors in 2006-2007.

How good is e-governance if citizens aren't computer literate? In a bid to make technology more relevant to the Indian rural population, Kerala's State IT Mission is determined to spread computer awareness.

Sriram Raghavan and Ravi Rangan of Comat Technologies believe that willingness to adopt IT and a sense of ownership are crucial for e-governance initiatives.

Kanakapura is a township of about 50,000 on the fringes of Bangalore. It's known more for the road that leads to it: Kanakapura Road, on which an Art of Living Center is located.

Remember the scene from the Bond movie Never Say Never Again when a middle-aged Sean Connery vaults over a banister and tackles the bad guy? Reviewers could not stop raving how an obviously well-past-his-prime Connery could be so nimble.

Sanjeev Bikhchandani, CEO and co-founder of InfoEdge, says that IT can help his company with product innovation.

Third-party service centers left LG India's clients exposed to the glare of poor support. HQ urgently needed to supervise service staff in remote locations -- before brand loyalty dried up.

With its India-wide reach and ever-increasing business, it was getting increasingly difficult for Hero Honda staffers on the field to get their hands on meaningful information on time. Till a unique SMS implementation came to their rescue.

In the early 90's, Domino's outlets in the US called off their 30-minutes-or-free program after a woman sued the company when a harried delivery-person hit her. Media pressure to safeguard the lives of pizza delivery people soon came to India. Suddenly, pizza chains eased away from their 30-minute guarantees. Some companies moved to a 39-minute promise while others decided to forgo the concept entirely.

In a country with one of the largest and busiest rail systems in the world, Ashok Leyland's buses carry more people than the entire Indian rail network. It's a statistic that proves the auto giant's leadership, but it also says a lot about its dedication to staying a leader and its resistance to resting on its laurels.