The first step is browser-based environments for online meetings
Stories by Maria Korolov
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Immersive virtual environments - such as Second Life and some enterprise-friendly alternatives - have traditionally required users to download special software and learn a difficult user interface.
Meetings, conferences and training programs in a 3D virtual world such as Second Life can be more engaging and productive than traditional online sessions and phone calls, and much less expensive than face-to-face meetings requiring travel. But some companies aren't willing to take on the security and compliance risks of using a public platform and are instead opting for private virtual worlds created behind the corporate firewall.