Stories by Rodney Gedda

The Australian Taxation Office is approaching the end of the second phase of its $450 million change program by extending its CRM system to more than 7000 staff and consolidating 180 case management systems.

The Australian Bureau of Statistics (ABS) has officially launched its online census collection application, dubbed eCensus, which could integrate with the proposed Department of Human Services' Access Card at the next census in 2011.

Dramatically reducing the number of backend systems to allow agencies to deliver better services to citizens is the key focus of the NSW government's new ICT strategy announced in Sydney today.

Human Services Minister Joe Hockey has announced the appointment of IT consulting Booz Allen Hamilton as the lead advisor to the Office of Access Card.

Following a successful deployment of enterprise search software to index its public Web site and PDF documents, Tweed Shire Council in northern NSW is looking to extend the technology inside the firewall.

Human Services Minister Joe Hockey has vigorously defended the virtues of the federal government's planned smartcard, saying the project's cost will be controlled and people's privacy will not be compromised.

The Queensland government signalled its intentions to put an end to a deepening skills shortage with its hosting last week of the National ICT Skills Summit in Brisbane.

Following the departure of former CIO Doug Falconer, the NSW Department of Housing has lured the Australian Centre for Advanced Computing and Communications' CTO Dr Vladas Leonas for an interim CIO position

The Australia Federal Police (AFP) has started a recruitment drive to fill no fewer than 12 IT positions spanning reporting, analytics, cryptography and eavesdropping.

Despite a trade deficit in the order of $770 million, ICT minister Senator Helen Coonan did her best to trumpet Australia's software industry at the fifteenth world congress in information technology in Texas yesterday.

Queensland's Department of Child Safety has revealed its new Information Renewal Initiative (IRI) will cost $61 million as it expands to accommodate additional agencies.

Second Ponds Creek, the new suburb in Sydney's North West is set to be Australia's largest fibre-to the-premises (FTTP) estate if Telstra gains confidence government regulation won't stifle its return on investment.

In Australia, telcos are shaping up, shipping out or looking for a slice, and CIOs intend to use that to their advantage

Open source needs to scuttle the t-shirt and sandal-wearing 'hacker' image and adopt a business-like, influential approach to win more business from government customers, according to an AGIMo's second-in-command.

With a geospatial information system calculating trip distances and fares, Queensland Transport - the department which manages all matters related to roads and travel in the state - is now looking to share more information with other departments to aid planning and government service delivery.