We’ve reached a fork in the road when it comes to digital transformation. Although scepticism of the concept reigns supreme for many, that doesn’t stop IT decision-makers from voting it their number one priority in 2019.
Cloud adopters who are coming to the end of their initial three-year contracts may be intending either to change providers, or renew. Some now have strong opinions on what they liked – or didn’t like – about their Cloud experience and may be looking to do things a little differently this time around.
Last year was a break-out one for cloud computing, with a great deal of attention paid to it benefits as many new providers came to market and many more businesses pursued it as a realistic option. 2010 has offered more of the same, with most interest focused on two key areas: Software as a Service (SaaS) and Infrastructure as a Service (IaaS). Of these, SaaS has traditionally been the most popular, with web-based software services – including sales and CRM applications – a natural fit for the cloud model.