Stories by Tim Lohman

Merchants, not consumers, banks or credit-card providers, are the hardest hit by online fraud.

The National Broadband Network (NBN) could prove to be a best friend to cyber criminals, according to the head of the Australia's National Computer Emergency Response Team (AusCERT).

It may take a major event, such as the undermining of a big four bank or Australia’s national information infrastructure, until the Australian Government dedicates the resources needed to combat cyber security, according to the Australian Federal Police (AFP).

Fusing human psychology with an advanced artificial intelligence engine, MyCyberTwin’s virtual humans are being used by organisations like NASA and National Australia Bank to improve their customer support levels.

Macquarie University is to introduce an automated storage and retrieval system (ASRS) in a bid to meet its hardcopy book and periodical storage needs through to 2050.

CIOs in Australia and New Zealand are increasingly getting involved in the disaster recovery planning of their organisations, according to a new survey from Symantec.

The Federal Government is to spend up to $250 million on new backbone transmission links to a number of regional centres including Broken Hill, Darwin and Geraldton, as part of its Regional Backbone Blackspots Program.

For many, Australia’s Commonwealth Scientific and Industrial Research Organisation (CSIRO) is synonymous with innovation, but not with the successful commercialisation of its intellectual property (IP).

3 Mobile has admitted to an outage in its CRM system yesterday that saw the mobile provider unable to service customer account queries for much of the day.

Macquarie Telecom has admitted a failure of the air conditioning systems at its Sydney-based Intellicentre data centre facility caused a number of customer’s servers to shut down and reset early Saturday morning.

Macquarie University is to create a CIO role to oversee the creation and execution of an information strategy at the education institution.

With the release to manufacturing date for Windows 7 just weeks away, Microsoft has hit the promotion trail claiming it has returned to the fundamentals.

Security experts are warning that CIOs may need to revisit their e-mail security following the recent fracas around the ‘Utegate’ affair.

A major hardware refresh may be on the cards for the Department of Education, Employment and Workplace Relations (DEEWR) following a request for tender seeking to establish a new panel of providers.

IBM has made a major move into the cloud computing space with the launch of its Smart Business suite targeted at enterprises.