Stories by Sue Bushell

Need a Hospital Bed? We’re Expecting You

The Australian e-Health Research Centre has created an innovative new forecasting tool to ease backlogs in hospital emergency departments

Written by Sue Bushell11 Sept. 08 16:21

Framework for Public Value Proves Its Worth

While IT has clearly transformed government, making many programs and services more effective and cheaper to deliver, the battle to communicate the public benefits of these investments has never been harder to wage.

Written by Sue Bushell05 Sept. 08 17:37

Equipping the Project Executioner

Matt Eventoff, a US-based messaging and communications strategist, spends much of his time working with lamenting CIOs, CTOs and other IT executives labouring to hammer that final nail into the coffin of failed IT projects

Written by Sue Bushell05 Sept. 08 11:25

10 Rules for Strategic Planning

The organization had had a very rough year in sales so the CIO froze all new projects for the upcoming planning period. During that period two new branches were opened, severely stressing e-mail, IM (instant messaging) and VPN systems already working at full capacity. Since one of the frozen projects was, in the way of these things, the communications infrastructure and services upgrade, the aftermath was two months of unreliable e-mail service and a huge blow to the credibility of IT’s capability to deliver services

Written by Sue Bushell05 Sept. 08 11:05

Management 2.0? That’ll Be the Day

In his book, The Future of Management, Gary Hamel suggests that organizations today face a new set of business challenges that the existing management model does not match. The drone worker of yesterday is giving way to the engaged and vocal employee of today who expects a company culture that replicates the collaborative nature of Web 2.0 — in other words Management 2.0

Written by Sue Bushell01 Sept. 08 14:42

Blog: Taking Care of Essentials

Is your IT shop contributing, however unintentionally, to organizational “analysis paralysis”?

Written by Sue Bushell01 Sept. 08 14:03

Managing Citizen Expectations

The most successful government Web sites devote time, people and technology to satisfy user requirements, according to new report from UK-based political research charity the Hansard Society

Written by Sue Bushell28 Aug. 08 12:04

Blog: When Needs Must

Can Maslow’s Hierarchy of Needs provide a way forward for organizations struggling to reconcile the very diverse needs and expectations of the four distinct generations waging cultural war in today’s workplaces?

Written by Sue Bushell25 Aug. 08 14:40

Blog: Six Questions For Governance

MIT Professor Erik Bynolfssen expresses it perfectly: "in the long run productivity is everything". An organization that consistently wastes two-thirds of its project expenditure will simply be incapable of competing with organizations that succeed 85 per cent of the time

Written by Sue Bushell11 Aug. 08 11:56

Defying Digital Divide

Higher Internet usage rates have put policy makers in a much better position to examine the digital divide, according to a new report from Queensland University of Technology

Written by Sue Bushell07 Aug. 08 15:19

Govs Gear Up for "Challenging" 2.0

While e-government revolved around putting citizen services on the Web. Gov 2.0 steps citizen interaction up a notch

Written by Sue Bushell31 July 08 16:43

Blog: IT's the Value Stupid

Chances are you have never considered engaging the science of neurolinguistics to advance your project management efforts - even if you've ever made a study of the field - but perhaps it's time you did

Written by Sue Bushell28 July 08 10:41

CrimTrac Hails Successes

Australia at long last making headway in addressing the interoperability of police databases

Written by Sue Bushell24 July 08 17:13
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