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Stories by Jen A. Miller

What is a project management office (PMO) and do you need one?

Companies seeking more efficiency and tighter monitoring of IT projects are opening project management offices (PMO) in growing numbers. here’s what a PMO should do, what types you should consider, and who really needs one.

Written by Jen A. Miller19 Oct. 17 23:22

5 keys to supply chain management success

As technology has spun forward, so has how supply chains work and the best practices to manage them. Here are five keys to supply chain management success.

Written by Jen A. Miller05 Aug. 17 01:52

Why gifts cards are the new favorite target for fraud

With tighter post-financial crisis regulation on larger amounts of money, and safer chip-enabled debit and credit cards, fraud has shifted to a new target, gift cards.

Written by Jen A. Miller04 May 17 02:48

How to conquer a CRM monster

A network of travel agencies found the CRM system it had been using for eight years had become a monster, so it turned to a cloud-based option -- and the results were off the charts.

Written by Jen A. Miller08 Dec. 16 23:00

Government ill-equipped to thwart cyberwarfare

The U.S. infrastructure is outdated and vulnerable to cyberattacks. If government reaction doesn’t improve the country electrical could be crippled.

Written by Jen A. Miller09 Sept. 16 02:10

The dangerous cost of ‘free’ Wi-Fi

If it seems too good to be true, it probably is. Free Wi-Fi is no exception to this adage. Security company Avast tested this theory by setting up a number of free fake Wi-Fi hotspots to see how many people would take the bait. They caught a lot of fish.

Written by Jen A. Miller29 July 16 23:25

What are hackers up to these days?

The short answer: They’re targeting sites in North America, where they’re planting malware in ad networks and launching dating site spam.

Written by Jen A. Miller23 May 16 22:56

Can UC keep remote workers engaged?

For something that seems so simple in theory, unified communications can be hard to pull off in practice. But it might be the only thing helping to keep your distributed workforce engaged.

Written by Jen A. Miller09 May 16 20:50

Are IT executives blind to cybersecurity threats?

If IT leaders and IT workers can’t agree that there’s a problem, what are the chances that they’ll actually implement the cybersecurity policy they need?

Written by Jen A. Miller11 April 16 21:00

Has telecommuting finally become mainstream?

As the desire for workplace flexibility continues to be an accepted fact of contemporary working life, more and more businesses are wrestling with how exactly to embrace – or curtail – telecommuting as the new normal.

Written by Jen A. Miller04 April 16 21:38

People are (still) the biggest security risks

Social engineering and ‘download this attachment’ scams are back – as if they ever left – and working better than ever, unfortunately.

Written by Jen A. Miller25 March 16 22:52

How to avoid common travel and vacation scams

From social engineering before you even get on the plane to apps that are riddled with security holes, it’s never been easier for cybercriminals to target unsuspecting travelers.

Written by Jen A. Miller29 Feb. 16 22:43