Stories by Clint Boulton

Jody Davids, who has served as CIO of Agrium, Best Buy and Cardinal Health, has taken the leadership skills cultivated in her 35-year career to beverage giant PepsiCo.

Millennials are pressuring companies to implement new training processes to acclimate these younger employees to new technologies.

CIOs are taking on customer-facing positions, which companies are creating to get a better handle on how to better grow their digital businesses.

J.Crew hires Michelle Garvey from Ann Inc. as its new CIO as the struggling apparel retailers attempts to jumpstart sluggish sales and declining profits.

Like many companies of a certain age, Pitney Bowes is banking on software to bolster lagging sales in a world where ecommerce is gaining steam.

Nordstrom hires Kumar Srinivasan, who will work with CIO Dan Little to help streamline and improve the fashion retailer's merchandise and supply chain software.

Using data collected from millions of weekly transactions, Starbucks plans to provide more personalized service to its mobile app and loyalty reward users.

Looking to save on networking costs, some CIOs are extending SDN capabilities to the WANs that connect remote offices. The challenge is that the fledgling SD-WAN market is unpredictable and driven largely by startups.

Ferrara Candy, which aims to double in revenues by 2020, is revamping its websites and social media strategy for the 30-and-under crowd.

At a time when consumers expect rapid fulfillment as they shop online and from mobile devices, Target is writing custom software to improve its supply chain operations.

CEOs want several things from today’s transformational CIOs, including superior communication, collaboration and risk mitigation skills, say executive recruiters. But a longer-term question looms: What becomes of the CIO?

Jamie Miller is applying the leadership and operations skills she gained as the CIO of a $6 billion company to open a digital solutions business at GE Transportation’s Chicago headquarters.

CIOs who aren't learning what their customers want risk losing focus as they augment their business with digital capabilities.

The American Cancer Society is using cloud-based ID management software to allow its millions of members to log into its websites. CIO Jay Ferro says the move will help the organization suggest events and make other recommendations to donors and volunteers.

CIOs and CMOs who value their jobs are collaborating on digital transformations that require them to map out and connect customer interactions across every touchpoint. But this isn’t happening as much as it should.