Stories by Clint Boulton

Despite CIOs' claims of embracing digital capabilities, digitization at most organizations remains a slow-moving process, McKinsey says.

Sanjay Mirchandani, CEO of software vendor Puppet, says DevOps helped him as CIO of EMC, where he led a tech transformation.

Charu Jain, whose background includes work for American Airlines while at IBM and 20 years at United Airlines, is leading the complex Alaska-Virgin America systems integration efforts.

DevOps practices are fueling adoption of ChatOps and VoiceOps, in which IT departments are leveraging Slack, Amazon.com’s Alexa and other like tools to automate operations.

St. Luke's Healthcare Systems is deploying a single platform that allows patients to access medical records, pay bills and book appointments from their mobile devices.

Operational paralysis – failure to align IT with the business strategy -- can lead to a CIO’s demise. Sensing that, some IT executives have opted to disrupt the way they run their departments.

After a legal battle with Panera, the pizza chain hires Mike Nettles to lead its IT and digital efforts, which include online and mobile ordering from computers, smartphones and Apple TV.

Capital One’s IT staff began using Slack to share code, communicate and collaborate on the bank’s crucial software development. Now it’s spreading across department boundaries.

Allstate’s Arity spin-out has embraced an analytics-based platform strategy similar to those used by the likes of Uber and Lyft.

Abhi Dhar, who helped lead several mobile and other digital initiatives at the pharmacy retailer, is stepping down next month to step up to a CEO role.

Once simply a box to tick off for CIOs evaluating collaboration solutions, Dropbox has become a serious competitor to Box, Microsoft, Facebook and Slack. News Corp. CIO Dominic Shine explains why.

The lofty premium Cisco paid for AppDynamics underscores the importance of application performance monitoring software, which customers such as United Airlines use to support flight operations and passenger services.

PwC says CIOs are allocating millions of dollars from their budgets to accommodate the Europe’s General Data Protection Regulation, which will require U.S. companies to meet stringent data privacy rules in 2018.

Merck KGaA is banking on partnerships with Silicon Valley analytics companies as it automates a supply chain challenged by spikes in demand.

Systems that combine compute, storage and networking capabilities in a single server are gaining traction among CIOs seeking the same efficiencies offered by cloud services.