When vetting vendors, references are essential. But with Salesforce consultants, and cloud consultants in general, a deeper screening will ensure you hire the best for your project. These 25 questions will help.
The discovery phase is the weakest part of any cloud project, but getting it wrong can cost you dearly.
How do you separate quality cloud consultants from the clowns? If you don't have a screening checklist in place — and let's face it, you probably don't — this short list of behaviors and policies is a good place to start.
The perception of software quality will be forged in the first 90 seconds. Don’t let your users experience what I had to go through.
A handful of areas in cloud integration projects produce cost ‘surprises’ with alarming regularity. Recognizing the pattern is the first step in solving the problem.
When family is visiting for the holidays, you need to have a credible ‘urgent project’ to keep you in blissful solitude. Here’s what I did over my Christmas vacation.
For most companies, December is the end of the fiscal year. And for business-critical systems, that means lockdown for any system enhancements. How are you going to spend your spare time? Here’s an audit you should be doing on your Salesforce.com system to get ready for next year’s projects.
With 170,000 attendees, 2,100 sessions and 500 vendors, the signal-to-noise ratio at Dreamforce 2016 was pretty low. Now that the dust has settled, here’s what’s worth knowing.
You might not have noticed it, but cloud implementation consultants and contractors have been acting increasingly stupid over the last couple of years. If you think this doesn’t affect you and your project, you’re wrong.
In many industries, the revenue generation function — sales and marketing — is the single biggest cost of running the business. Yet it’s also the most unreliable. That’s why tightening up the business processes with CRM systems is so important to profitability. Here’s how to tell if your company’s revenue generation process is up to modern standards.
In theory, the two methodologies don’t mix. In practice, they almost always have to. Here are four tactics to make these opposites work together.
It’s voting season, and we all know how candidates for office act. They have to be light on their feet, but their behavior is anything but ’agile‘… and their habits would destroy any agile project. Once you’ve absorbed that idea, substitute the word ’executives‘ for ‘candidates.’
We all know about zero-day attacks. But what about when the zero-day attack is in the form of a subpoena or other legal notice regarding the data in your CRM system? Don’t panic.
In your CRM system is data that is, in the immortal words of Douglas Adams, “mostly harmless.” But hidden in your system are puff adders, violin spiders, and other small creatures that can be deadly.
To misquote Tom Lehrer, your company’s sales pipeline is a sewer: What you get out of it depends on what you put into it.