Stories by Mary K. Pratt

PHI Inc. CIO James Quinn was thinking more about customers than cash when he gave his IT team a task.

Maridan Harris, vice president of IT at Philips North America, shares her ideas on how to build teams that enjoy work as much as she does.

One of the most daunting tasks in a job search is devising a resume that's going to get you past that first cut. To do that, though, you have to know what the hiring manager really wants.

Catherine Bruno, vice president and CIO of Eastern Maine Healthcare Systems, is also executive sponsor of the Bangor Beacon Community grant program, which brings together a dozen local healthcare organizations focused on improving healthcare while reducing costs through the use of IT.

Specially designed holistic development plans help tech workers and their employers navigate the choppy waters of IT employment.

State Street's executive vice president and CIO, Christopher Perretta, says he aspires to be a change agent while leading a team of more than 5,000 employees and contractors who support operations in 27 countries.

To win in the new world of omnichannel retail, CIOs will need to focus on the customer experience and collaborate in the C-suite
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CIO Hugh Scott decided to move to the cloud within months of joining Energy Plus Holdings. Here, he discusses the challenges of moving into a leadership position at a new company, the importance of forging relationships with vendor partners and his approach to building a motivated IT team.

CEOs have long used executive coaches to take their leadership to the next level. Now IT pros are following suit.

The number of companies planning to hire tech professionals continues to grow, with 33% of the 334 IT executives who responded to Computerworld's 2013 Forecast survey saying they plan to increase head count in the next 12 months.

Orlando Health VP and CIO Rick Schooler talks about how analytics is transforming healthcare. Insider (registration required)

Adrian R. Gardner, CIO at NASA's Goddard Space Flight Center, was the 2012 recipient of the Information Technology Leader Award from Temple University's Fox School of Business. Here, he talks about what it takes to lead IT at one of the most famous government organizations.

"What's my next move?"

Cancer Treatment Centers of America upgraded its BI program in March, replacing old software used to produce reports with QlikView to generate information that helps drive better business decisions.

When CIO Mary Gendron joined Celestica in October 2008, she says the Toronto-based electronics manufacturing services provider had nothing in the way of analytics. But its CEO saw information as transformative and wanted to build up its BI capabilities.