Stories by Mark Phillips

Chief information officers have some things down pat. For a start, they’re good at working with a business to find out how information technology can automate processes to improve productivity and efficiencies.

Chief information officers have some things down pat. For a start, they’re good at working with a business to find out how information technology can automate processes to improve productivity and efficiencies.

Chief information officers have some things down pat. For a start, they’re good at working with a business to find out how information technology can automate processes to improve productivity and efficiencies.

Global IT association ISACA has issued a new guide outlining how to implement effective controls and governance for Cloud computing.

The worldwide social customer relationship management (CRM) market is forecast to reach over $US1 billion in revenue by year-end 2012, up from $US625 million in 2010.

Business analytics has been effective in decision-making for three of four enterprises, according to a Bloomberg Businessweek Research Services survey sponsored by SAS.

According to some estimates, 2011 has become the year of billion-dollar natural disasters. With floods, storms and fires now a top-of-mind business risk concern, IBM has announced six tips that individuals, businesses and government agencies can use to help prepare their IT environments for natural disasters and a wide range of other threats.

Three-quarters of Asia-Pacific government CIO and IT managers recognise the need for a dedicated office to plan and execute an overall ICT sustainability strategy.

Small businesses may have a strong interest in virtualization, but they are still a long way from effectively adopting it. In fact, according to a new study by Symantec Corp, as they attempt to implement server virtualization, many are actually putting their data at risk.

Targeted attacks are penetrating standard levels of security controls and causing significant business damage to enterprises that do not evolve their security controls, according to Gartner vice president and analyst, John Pescatore.

China has finally surpassed the United States to become the largest PC market in the world.

With attacks on websites by the likes of Anonymous rarely out of the headlines, independent analyst Ovum has blamed Web developers for not putting enough importance on ensuring sites and applications are secure.

A calculator which measures the cost to companies of time spent by employees using social media has revealed that an average business with 52 employees loses as much as $US65,000 a year from non-work-related social media activity.

Organisations with effective data analytics can make stronger business decisions by learning what is working and what is not, what they are doing well, and where they need improvement, according to a new whitepaper by Information Systems Audit and Control Association (ISACA).

As more enterprises turn to multi-sourcing as a way to drive down IT costs, minimise delivery risk and increase efficiency, HP Enterprise Services has unveiled a service that aims to facilitate enterprise control of multi-vendor service environments.