When it comes to transforming for the digital era, chief information officers from across sectors face a swathe of challenges. Foremost among these is managing the daily expectations of both internal staff and external customers.
Connecting brands with IT.
Tech executives gathered in Sydney for a roundtable luncheon, sponsored by Box, to discuss the reasons they are engaging smaller providers.
Box’s global chief information officer, Paul Chapman gets it right when he says, ‘You can’t just add software to your product, business model or process and call it digital. Employees expect a digital workplace.”
Australian government departments have been notoriously slow to replace legacy paper-based processes with new, digital services. Digitisation programs amongst agencies have delivered mix results in recent years.