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Whitepaper

Harte Hanks Research: Customer Loyalty Study IP Telephony System Manufacturers

Harte Hanks Research: Customer Loyalty Study IP Telephony System Manufacturers

This paper features the results of a Customer Loyalty Study performed by Harte-Hanks in the IP Telephony System Manufacturers market segment. Leveraging brand loyalty metric Net Promoter Score (NPS), Harte-Hanks as able to determine customer loyalty by manufacturer.

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