Thursday 24th September, 2020
8:30am AEST 8:50am AEST
Registration - Peer networking & Booth Experience
8:50am AEST 9:00am AEST
Opening Address and Welcome | Fenella Kernebone, Head of Curation TEDx Sydney
9:00am AEST 9:25am AEST
CIO50 #2 2019 | How retailer Cue is driving unified commerce during COVID-19 | Shane Lenton, CIO, Cue Clothing Co | Byron Connolly, Editor-in-Chief, CIO
The year’s COVID-19 pandemic has hit the retail sector hard as consumers across Australia have been forced to socially distance and in some cases, stay in their homes for lengthy periods of time. This situation presents some real challenges for companies like well-known womens’ fashion retailer Cue with its network of physical retail stores across the country.
But Cue is in a better position than many retailers as it has created a unified commerce strategy, which delivers a more personal and consistent omni-channel experience for its customers. More than ever, online shopping is ensuring consumers can purchase the products they need.
9:30am AEST 9:55am AEST
Concurrent Session 1
AI in Action: The Network of Tomorrow Starts Today | Sujai Hajela, Senior VP & General Manager, Enterprise, Juniper Networks.
When network elements can instantly and intelligently identify and react to the changing needs of users and applications, when they can reconfigure themselves automatically, when the can integrate seamlessly into your virtual date centre, when they can detect and mitigate security threats, well, you can imagine the benefits.
In this presentation you will hear how AI is already being used to create optimal user experiences and providing businesses with unprecedented scale, agility, insight and automation.
Concurrent Session 2
The Future of Work - Are you ready? | Rob Le Busque, Regional Vice President Asia Pacific, Verizon
How has COVID-19 transformed the way today's organisation are getting ready for the challenges and opportunities of tomorrow? Verizon discusses how the next generation disruptive technologies start to change how we do business.
9:55am AEST 10:10am AEST
|Concurrent Session 1 Fireside Chat |
Managing in a downturn: The four failures that get CIOs fired | Rob Pickering, Chief Technology and Digital Officer, Cbus Super Fund | Linus Lai, Vice President Software and Services Research Group, IDC Asia/Pacific
Accelerating digital transformation in an economic recession is fraught with challenge, risk and opportunities. To the winners, emerging with innovative products and services that is driven by IT capabilities is an ambitious goal that will give them a competitive edge. Join us in this fireside chat with Linus Lai and Rob Pickering as they discuss and summarise some of the major themes around service management, cloud, agile IT, cost management and security that CIOs need to keep focus on to stay ahead.
Concurrent Session 2 CIO Case Study
How technology is helping Monash keep teachers and students engaged during the pandemic | Matt Carmichael, Director Support Services and Engagement, Monash University | Aaron Robinson, Senior Manager Sales Engineering, A&NZ Southern Region, Citrix | Byron Connolly, Editor-in-Chief, CIO
Join Byron Connolly, Editor-in-Chief for CIO Australia, as he speaks to Monash University’s director, support services and engagement, Matt Carmichael and Citrix’s senior manager, sales engineering, Aaron Robinson about the role technology is playing to help the university keep teachers and students engaged during the pandemic.
|10:10am AEST 10:35am AEST||Concurrent Session 1|
Go All-in on Hybrid Cloud, Accelerating the Digital Future | Gautam Dua, Director - Cloud Services, HCL
There is an increased focus on the need to innovate, integrate with new ways of working, unpredictable peak loads, reduced capex etc. These and many such factors all point to a growing need for an immediate enterprise wide adoption of cloud. In this session, we will walk you through the Industry trends, common pitfalls, and how you CAN successfully overcome the challenges to public cloud adoption.
Concurrent Session 2
How to Leverage IT Automation, SaaS-based Apps and Cloud to Put Customers First in a Covid-19 Era | Mark Banfield, CRO, LogicMonitor
Concerned about Covid-19 and its impact on your customers? You’re not alone. 84% of global IT execs are responsible for ensuring a positive customer digital experience, but in today’s environment, nearly two-thirds lack confidence in their ability to do so. Join LogicMonitor CRO Mark Banfield as he shares the findings from a recent LogicMonitor study of 500 senior IT leaders and the strategies and technologies they deploy to ensure seamless business operations, a productive remote workforce, and a positive digital customer experience amidst Covid-19.
|10:35am AEST 10:50am AEST||Expo Experience & Peer Networking|
|10:50am AEST 12:30pm AEST||CIO Peer Insights and Best Practice Discussions|
- Why open source is the key to your hybrid cloud strategy
- Keeping lights on in midst of work paradigm shift
- Building an AI-driven business
- Building your bionic enterprise
- Given that the post COVID workforce will likely balance their time between home and work, how do we provide consistency of experience for meetings and ensure that no one is left out of the discussion
- The flexible future - is your network ready for the next wave of digital transformation?
12:30pm AEST 1:10pm AEST
Diversity in IT Interactive Panel Discussion
Why we need a diverse workforce more than ever
Cultural and gender diversity in the technology sector is slowly improving but arguably nowhere near as fast as it should if Australia is to better deal with the ongoing IT skills crisis.
- Helen Vahdat, Chief Information Officer, Yourtown
1:10pm AEST 1:35pm AEST
Locknote Speaker | Leading the Emerging Workplace: The science behind how we handle a changing work environment | Dr Fiona Kerr, Speaker, Neuroscientist Professor, Implementer
The locknote speaker at this year's virtual CIO Summit is Dr Fiona Kerr, founder and CEO at the NeuroTech Institute. During her presentation, Dr Kerr will discuss the "science behind remote versus co-located work" and the scenarios when technology can be used efficiently to conduct business, and when and why people absolutely need to meet in person. Drawing on 30 years of industry experience, Dr Kerr will also unveil best practices for building and leading hybrid teams.
At a more strategic level, Dr Kerr will discuss the role of "strategic intuition" - identifying points of influence in an emergent environment; how to build nimble systems and structures; as well as what senior technology executives need to do to be in the driver's seat on future technology and skills requirements
|1:35pm AEST 1:45pm AEST||Closing Remarks|