Interactive Intelligence
Latest Stories about Interactive Intelligence
- A look back at last year's CIO50: #11 Roger Burgess, Scentia
- CIO50 2016 #11: Roger Burgess, Scentia
- Toowoomba council inks managed services deal with QPC
- Cloud Architectures Simplify the Business Case for Modernising Customer Contact
- 5 ways ecommerce business can improve customer service
- CIOs are finding agility through cloud-based communications
- Key to omnichannel CX is customisation
- Google tops Glassdoor's best places to work; F5 outranks Facebook, Qualcomm, Apple
- Woolworths Liquor cuts customer call wait times
- Is Microsoft's Office 365 Bet Starting to Pay Off in Enterprise Adoption?