Telecommunications Industry Ombudsman
Latest Stories about Telecommunications Industry Ombudsman
- Telstra refunds $9.3M to customers over third-party billing service
- New warning for telcos over handling of NBN complaints
- Hundreds lose their phone numbers when migrating to NBN
- Labor promise ‘NBN Service Guarantee’ if elected
- ACCC asks Australians to sign up for broadband speed tests
- ACCC urges better info on broadband speeds, performance
- Internet service complaints rise
- Government releases framework for NBN switchover
- Grants to help ISPs cover data retention costs won't be paid upfront
- 124,000 complaints about telco services last year