A team of students from the University of Texas at Austin is being awarded $100,000 in seed funding for an app based on <a href="http://www.ibmwatson.com%20">IBM's Watson technology</a> that's designed to give Texas citizens easier access to social services.
Do you rigorously determine the business value your organization will accrue as a result of IT projects, such as migrations, before you undertake them? All too often, according to IT efficiency software provider 1E, IT scopes, implements and supports a project, but only estimates (or doesn't consider at all) the business value that will accrue.
HTC does one thing well – it designs excellent smartphones. It does not, however, do many of the things associated with designing excellent smartphones, like marketing, very well at all, which goes a long way towards explaining why the company's market share has sunk as low as it has.
Microsoft's attempt to transform its dog-eat-dog corporate culture into a kinder, gentler cooperative climate is likely doomed, an expert in failed business strategies said today.
Consumer expectations put a strain on IT Services teams at a time when resources are limited, costs must be contained, and IT environments are increasingly complex. up. Service and Support Desk agents are under far greater scrutiny and pressure to meet performance metrics and KPI’s. For automation to be effective, it needs focus, precision and speed. Download this whitepaper to see how the role of ITSM and businesses are looking to IT Service Management as a business enabler rather than an overhead.