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  • TPG loses appeal, $2M fine reinstated for misleading ads

    The High Court of Australia today reinstated a $2 million penalty against telecommunications service provider TPG relating to misleading advertisements on appeal by the Australian Competition and Consumer Commission (ACCC).

    Written by Byron Connolly12 Dec. 13 15:15
  • ACCC takes ISP to court over 'unfair' contract terms

    The Australian Competition and Consumer Commission has announced it is taking Internet service provider Netspeed to court for alleged breaches of Australian Consumer Law.

    Written by Rohan Pearce22 April 13 10:04
  • New ACCC website focuses on consumer rights

    The Australian Competition and Consumer Commission (ACCC) has revamped its website and created new content focusing on consumer rights.

    Written by Hamish Barwick27 Feb. 13 10:28
  • ACCC to come down hard on telcos for 2013

    The Australian Competition and Consumer Commission (ACCC) has warned telecommunications companies that it will be making sure Australian consumers “get what they pay for” when they sign up to long-term phone or broadband contracts.

    Written by Hamish Barwick21 Feb. 13 15:18
  • Jetstar customers targeted with fake emails

    Customers who receive a flight itinerary email from Jetstar containing PDF attachments have been advised to delete the email straight away.

    Written by Hamish Barwick21 Jan. 13 15:08
  • Fake bushfire appeal emails flagged: ACCC

    Scammers are targeting Australian households with emails asking people to donate to phony bushfire appeals, according to the Australian Competition and Consumer Commission (ACCC).

    Written by Hamish Barwick17 Jan. 13 14:40
  • NBN Co submits special access undertaking to ACCC

    An NBN Co special access undertaking (SAU) has been submitted to the Australian Competition and Consumer Commission (ACCC) which guarantees fixed wholesale prices for the next five years to service providers.

    Written by Hamish Barwick06 Dec. 11 09:10
  • NBN on a “knife edge”: Optus

    The National Broadband Network (NBN) is on a “knife edge” unless spending and pricing costs are regulated by the Australian Competition and Consumer Commission (ACCC), according to Optus chief executive officer, Paul O’Sullivan.

    Written by Hamish Barwick21 Nov. 11 10:01
  • Court finds TPG broadband ads misled consumers

    The Federal Court has found advertising for internet service provider TPG’s $29.99 Unlimited ADSL2+ campaign to be false and misleading.

    Written by Georgina Swan09 Nov. 11 10:37
  • Qantas to compensate “all reasonable losses”

    Under pressure from the ACCC, Qantas (ASX:QAN) has agreed it should compensate “all reasonable” customer losses incurred from the recent fleet grounding

    Written by Dylan Bushell-Embling02 Nov. 11 18:08
  • ACCC launches product recalls iPhone app

    People who want to find out if they have purchased an unsafe product can now use an iPhone application called Recalls Australia developed by the Australian Competition and Consumer Commission (ACCC).

    Written by Hamish Barwick31 Oct. 11 11:25
  • ACCC on warpath for anticompetitive conduct

    The ACCC plans to actively pursue cases of unconscionable conduct and misuse of market power, possibly using untapped aspects of consumer protection law, chairman Rod Sims said

    Written by Dylan Bushell-Embling25 Oct. 11 20:18
  • Moody's maintains Telstra rating

    Credit ratings agency Moody's has affirmed Telstra's (ASX:TLS) A2 rating – but kept it on review for a downgrade – in the wake of yesterday's NBN vote

    Written by Dylan Bushell-Embling19 Oct. 11 18:26
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