Why Microsoft is going all-in on AI
Microsoft has positioned artificial intelligence as being as important as Windows, Office and Cloud. Here's why.
AI - News, Features, and Slideshows
Features
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Is big data and artificial intelligence a (r)evolution in outsourcing?
In recent years, big data and artificial intelligence (AI) have received overwhelming attention, however the interesting – even obvious – connection between the two hasn’t often been explored. It is the combination of big data and AI working together that is now enabling business leaders to deliver new insights, efficiencies and even new functions that haven’t been possible before. This is evident in the increasingly useful role big data and AI are playing in a broad spectrum of traditionally outsourced functions such as recruitment, HR, finance and supply chain, through to security and IT.
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From tacos to HR, chatbots make it personal
Chatbots are emerging as a shiny new tool for enterprises. These virtual assistants can differentiate themselves by personalizing the software with contextual information such as location.
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Who’s in charge of AI in the enterprise?
As artificial intelligence continues to make inroads in the workplace, the managerial reporting lines can get a bit murky.
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AI-powered customer support robots bring human touch to virtual world
Fusing human psychology with an advanced artificial intelligence engine, MyCyberTwin’s virtual humans are being used by organisations like NASA and National Australia Bank to improve their customer support levels.