Opinion: Are the ATO and Census failures just the tip of the iceberg?
There is no point putting “lipstick on a pig” by implementing online transactional systems using tired backend infrastructure, says Ian Brightwell.
Australian Tax Office - News, Features, and Slideshows
News about Australian Tax Office
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ATO rolls out voice biometrics for online services
The Australian Tax Office has integrated voice biometric technology into its mobile app, allowing taxpayers to quickly and easily prove their identity when engaging with the ATO’s suite of online services.
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ATO, Datacom sign $32.5 million contact centre contract
With tax season approaching, the Australian Tax Office (ATO) awarded Datacom a $32.5 million, four-year contract for contact centre services.
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Tax office CIO outlines plan for delivering 'digital by default'
A revamped online presence for the Australian Tax Office will help the government agency deliver “digital by default”, according to ATO CIO Bill Gibson.
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Australian government to write big data strategy
The federal government will release a big data strategy this winter, Australian Government CIO Glenn Archer said Wednesday at an Australian Information Industry Association (AIIA) summit in Canberra.