Transport for NSW moves work management and CRM to the cloud
The new ServiceNow shared services platform includes a workflow and CRM solution for back office operations and a self-service customer app to ease the load on the service desk.
The new ServiceNow shared services platform includes a workflow and CRM solution for back office operations and a self-service customer app to ease the load on the service desk.
As a CIO, you’re in the conflict zone. This doesn’t mean you are looking for an argument or trouble – but that you are naturally working with change and transformation.