The Privacy Act amendments come into law in Australia tomorrow (12 March), with serious fines of up to $1.7 million for companies and up to $340,000 for individuals who breach the Act.
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India's application development and maintenance business will take a hit if a provision of the U.S. Senate immigration bill becomes law, and some experts say the restrictions will drive more outsourcing offshore.
The rise of multisourcing has thrust operating level agreements in the IT outsourcing spotlight. But establishing OLAs among service providers can be difficult.