How Telstra, Bank of New Zealand and iCare convince customers to share data
Just because organisations have sought the legally required consent to use data doesn’t make them immune to a backlash from customers.
Just because organisations have sought the legally required consent to use data doesn’t make them immune to a backlash from customers.
Allianz Australia has appointed Mike Wood as its new chief information officer.
The Australian Prudential Regulation Authority (APRA) has today granted ‘challenger bank’ Volt a licence to operate as an authorised deposit-taking institution (ADI).
Commonwealth Bank of Australia has agreed to make software upgrades to its Albert EFTPOS devices, following a lengthy legal challenge and campaign from vision-impaired Australians.
The corporate venture capital arms of National Australia Bank and Westpac have led a $2 million seed funding round into Sydney ‘smart receipt’ start-up Slyp.
Westpac CIO Clive Whincup defines technology's role in modern customer service delivery and discusses how rapid change is impacting the role of the CIO.