banking - News, Features, and Slideshows

News

• A CIO Learns That Efficiency Isn't Enough

  A banking CIO works with the CMO and discovers that complex financial transactions can be quite emotional for the customer. Good technology can help build trust and improve the customer experience.

• Bank of Queensland profit shrinks 13%

  Bad debts wiped 13% from Bank of Queensland's (ASX:BOQ) FY11 profit, but the bank's underlying performance improved significantly

• Tech Ed 2011: Westpac debunks Cloud myths for banks

  Westpac has moved to dispel a number of common myths associated with banks using Cloud services, following its own recent journey to the Cloud.

• Westpac posts cash earnings decline

  Westpac (ASX:WBC) reported a 2% dip in cash earnings for Q3, as it dealt with cautious consumers and weaker markets

• CBA grows FY11 profit to $6.39b

  Commonwealth Bank (ASX:CBA) recorded a 13% rise in FY11 profit to $6.39b, and improved its return on equity and net interest margins over the year

• ANZ outlines Toward 2017 strategy

  ANZ Bank has announced its technology roadmap designed to facilitate two decades of continued growth through the integration of Australia and New Zealand with the Asia Pacific to form a super-regional business.

• ANZ opens branch in India

  ANZ (ASX:ANZ) has opened a Mumbai branch, and appointed Subhas DeGamia as the CEO of new subsidiary ANZ India

• Westpac, ANZ staff and customers to get new RSA security tokens

  Westpac and ANZ have confirmed they are initiating a token replacement program as a result of the recent RSA security token hack.

• Banks shrug off Moody's downgrade

  Shares in ANZ (ASX:ANZ), Westpac (ANZ:ANZ), Commonwealth Bank (ASX:CBA) and NAB (ASX:NAB) all gained in Thursday's trading despite Moody's credit rating downgrade

• CBA quarterly profit improves 13%

  Commonwealth Bank (ASX:CBA) said it increased its cash profit 13% in the March quarter to $1.7 billion, even as consumer and business confidence remained fragile

• Westpac promises review into outage

  Westpac has restored its online banking service following a prolonged outage, caused by an air-conditioning fault at a data centre. The bank’s group executive for retail and business banking, Rob Coombe, has also apologised to customers, promising a review of the events that caused the system failures.

• NAB posts strong March-half growth

  NAB (ASX:NAB) lifted its March-half cash profit 21.7% to $2.7 billion, as revenue and market share gains outbalanced increased expenses for the period

• CUA switches core banking system to Tata’s BaNCS

  Credit Union Australia (CUA) has announced it will migrate its core banking platform to Tata Consulting Services’ BaNCS system over the next two years.

• Number of wealthy Australians growing

  Research firm Datamonitor has estimated that the population of Australian consumers with over $50k in liquid assets is on the rise

• STW Comm signs $170m debt facility

  Marketing company STW Communications (ASX:SGN) has signed a new banking facility in Australia with Westpac (ASX:WBC) and HSBC