Social media has become a new way to find new customers, provide support, market products, share news and even develop customer relationships. Because of the free-form nature of services like Twitter and Facebook, large companies can enjoy the benefits of frequent personal interaction. Dell can "like" a comment from a happy laptop owner on Facebook, Bristol-Myers can share corporate news directly with their 67,000 followers on Twitter.
Knowing which browser to deploy in a large company is no easy task. The default option is Internet Explorer, but many users balk at this older, more cumbersome browser that seems to attract the most malware. Google Chrome gets most of the attention these days (as proven by a growing market share) and Mozilla Firefox offers good compatibility and speed. To determine which browser is the best for business, it's important to keep tabs of the latest improvements. Here's a look at the Big 3 with an eye on the enterprise.
This article provides supplemental instructions to the piece How to Expedite Continuous Testing. Specifically, it explains how to install Git, Ruby and Jenkins on Windows (as opposed to a Mac or Linux environment).
It's an increasingly mobile world -- and the mobile future of Windows is dubious. To better accommodate end users, CIOs would be wise to consider these three alternatives to Windows on the desktop -- Chrome, Android and Ubuntu.
Parceling out an IT services portfolio among a number of vendors is the new normal for IT outsourcing. However, these multi-sourcing arrangements are complicated -- if things go wrong there's no single provider to blame. Here are eight steps you can take to manage liability in a multi-sourced environment.