'What do we get for our IT spending?': A CIO's response
CIOs who change the conversation from cost to value are taking the right steps to move away from the cost cutting cycle. But how do you shift the focus?
CIOs who change the conversation from cost to value are taking the right steps to move away from the cost cutting cycle. But how do you shift the focus?
Using the total cost of ownership method to assess the value of technology investments may not be such a good idea, argues IBRS analyst Guy Cranswick.
As IT outsourcing has evolved so, too, have IT outsourcing customers' benchmarking needs. As a result, a new approach to benchmarking is necessary, a new method for establishing new and better ways of operating. Kathy Rudy, partner with outsourcing consultancy Information Services Group (ISG), discusses pros and cons of benchmarking for transformation and how to do it right.
CIO of BT Financial Group, Tony Forward, is one of a handful of local technology leaders to investigate the new IT Capability Maturity Framework (IT-CMF) launched in Sydney today.
The local banking industry needs to lift is online service delivery game with the launch of a new benchmarking index that will measure the Web site performance of 14 bank Web sites every month.
CIOs monitor a lot of metrics, but advisory firm The Hackett Group Inc. says there's one more to watch: the number of enterprise software applications per 1,000 end users.
A standards body is looking to address one of the major problems with SOA, that of measuring performance. The Standard Performance Evaluation Corporation. (SPEC) has formed a working group that will examine ways to measure performance for middleware and database applications within an SOA framework.
Oracle has been fined over claims it made in an advertisement about the performance of its software running on Sun Microsystems server hardware.