CIO gives Sydney Water a new flow
At the Sydney Easter Show last month, CIO George Hunt was at Sydney Water's booth, handing out merchandise and talking to visitors.
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News about billing
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Sydney Water selects Wipro led consortium for ERP, CRM overhaul
Sydney Water has selected a consortium led by Wipro to design, build and run new ERP, billing and CRM systems in what has been dubbed a 'once in a generation investment'.
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BYOD split-bill app maker launches in Australia
Syntonic, which listed on the ASX today, believes it has the answer to costly employee data bill reimbursements – an app which splits data used for work from that used for pleasure.
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Telco complaints at eight-year lows
Customer complaints about telecommunications companies have reached an eight-year low, particularly in mobile services, according to new figures from the Telecommunications Industry Ombudsman (TIO).
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Coding error costs Optus $8.8 million
A software coding error that went unnoticed for more than two years resulted in Optus incorrectly billing about 235,000 postpaid mobile consumer and small business customers on its SurePage service, Optus has revealed.