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Features

• 7 More IT Outsourcing Lessons From Offshoring Pioneers

  In part 2 of our two-part series on IT offshoring lessions, we look at seven more examples of successful IT outsourcing offshoring best practices.

• 7 lessons of the offshoring pioneers

  The need to remain competitive has kept offshoring an essential part of nearly every company's sourcing strategy. The questions that remain are what and how to offshore. Offshore pioneers who have navigated the changing IT offshoring terrain have some answers based on a decade's worth of lessons. In part 1 of a two-part series, we look at seven of those lessons.

• How entrepreneurial IT leaders can impact revenue

  Entrepreneurial IT leaders can offer unique insight, capability, experience and corporate leadership to the business. They are innovation-oriented and in an economy with uncertainty, they can find new methods for starting and sustaining revenue growth.

• Oracle's strategies to get real-world verdict at Collaborate user event

  Oracle's sprawling annual OpenWorld conference doesn't kick off until September, but next week the Oracle user group-backed Collaborate event will be held in Denver.

• Cisco acquisition highlights growing interest in small cells

  Operators and telecom equipment vendors are showing a growing interest in small cells, which aim to give users improved coverage and speeds.

• How a CIO at ING Japan transformed its IT operation

  The CIO at ING Insurance in Japan explains how he provided a new vision and framework for improving the reputation and effectiveness of the IT department

• How play at work can lead to IT innovation

  All work and no play does more than make Jack a dull boy. It can stifle creativity. A playful office helps corporate problem-solving and sparks innovation.

• 13 tips for keeping IT projects under control

  How do you keep IT projects under control? Project managers and other experts share their top tips for keeping IT projects on schedule.

• 7 Tips to Help IT Leaders Make Their Business an International Success

  Thinking of setting up an office or online presence abroad? Before you do, consider these seven suggestions from executives, business owners and managers who know what it takes to succeed overseas.

• 5 Ways to Beat IT Services Hybrid Pricing Challenges

  Pricing models for IT outsourcing have always been relatively straightforward. However, a growing portion of IT outsourcing deals are being inked with more complex hybrid pricing structures. Here are five things to consider when implementing a hybrid pricing model for IT services.

• Yahoo's telecommuting problem is management, not collaboration

  Yahoo CEO Marissa Mayer's controversial decision to ban employees from working from home led some to question the value of social business tools. Two executives from social business providers say Yahoo's problem isn't about collaborating. It just needs to manage better.

• Yahoo's work-at-home policy is the right decision

  Yahoo and CEO Marissa Mayer have taken a beating in the media with its recent ban on telecommuting, but creating a more collaborative startup mentality within the struggling tech giant is the right move.

• What ITIL Certifications Mean to Your IT Management Practices

  ITIL is growing in demand and some employers are paying a premium for certification and experience in the best practices methodology, but the first question is what exactly is ITIL and is it right for you or your company?

• 12 networking tips for shy and anti-social IT pros

  Being an introvert isn't the end of the world or your career. However, to be successful in the IT field today, you've got to overcome shyness and learn that it's OK to ask for (and offer) help.

• 9 tips for how to use operating level agreements in multisourcing

  The rise of multisourcing has thrust operating level agreements in the IT outsourcing spotlight. But establishing OLAs among service providers can be difficult.