When financial times are tough, the capability to streamline business processes, improve efficiency and achieve agility would appeal to any company. That's why firms today are increasingly finding new and sometimes unique ways to use BPM tools.
Business Process Management - News, Features, and Slideshows
The worst CIO misunderstanding about service-oriented architecture (SOA) is thinking of it as only another technical initiative for software reuse. Although SOA's reuse potential is real and good, its business impact goes much further: In Forrester surveys, 38 percent of Global 2000 SOA users say they are using it for strategic business transformation. SOA's true source of power is in its business design models, not its technology - and this means that SOA provides a broad foundation for a much larger shift in business technology (BT) architecture that goes far beyond SOA itself. By correctly understanding SOA, CIOs can lead their organizations on a solid and well-managed path toward a strategic technology future and greater business value.
In 2007, NACCO Materials Handling Group (NMHG)--a manufacturer of warehouse trucks and forklifts--was using a manual system of spreadsheets and signatures to track design changes in its production line. Yet the company soon learned that its lack of an automated process was allowing for missed signatures, leading to some defective designs. Additional costs incurred from product recalls forced NMHG to explore a new option: a product lifecycle management (PLM) implementation.
"Companies that outperform their rivals are the ones which find the circumstances they want, and if they don't, strive to create them." Sitting in his sixth floor office, Ravishankar Subramanian, director IT and corporate services of the US$234 million ING Vysya Life Insurance, recalled the words of his superior at a previous organization. It made a lot more sense now.