Red Hat's core business isn't software. It's actually customer service, and in order to take it to the next level the company turned to a domestic outsourcing provider to solve customer problems before they happen using predictive big data analytics.
Going into 2014, a whirlwind of security start-ups are looking to have an impact on the enterprise world. Most of these new ventures are focused on securing data in the cloud and on mobile devices. Santa Clara, California-based Illumio, for example, founded earlier this year, is only hinting about what it will be doing in cloud security. But already it's the darling of Silicon Valley investors, pulling in over $42 million from backer Andreesen Horowitz, General Catalyst, Formation 8 and others.
It wouldn't be a mischaracterization to equate the cloud computing industry to the wild, wild west.