Infosys wins mega deal to replace Centrelink entitlement engine
The Australian government has selected Infosys to replace a significant part of Centrelink’s 30-year-old welfare payment system.
The Australian government has selected Infosys to replace a significant part of Centrelink’s 30-year-old welfare payment system.
A class action lawsuit is being launched against the federal government on behalf of people who were affected by its robodebt scheme.
The Department of Human Services is preparing to launch a new program that will combine data from Centrelink and Medicare in an effort to unearth discrepancies between records held at the two agencies.
Australia’s most vulnerable people are falling through the cracks as Centrelink services become more automated, according to a new report.
The government has earmarked $316.2 million over four years as it works to digitally transform the welfare payment system.
Governments are failing to make the best use of emerging technologies because they are working to unrealistic time frames that don’t address a period of co-existence between new and legacy technology and processes.
The Department of Human Services is eager to make the 30 years' worth of citizen data in its control more accessible to ministers and policy-makers.
The Department of Human Services (DHS) is offering university graduates with STEM skills places on a six month IT career development scheme.
If the government was a private company it would go out of business or be shut down by regulators for fraud over the Centrelink debacle, says former Digital Transformation Office head Paul Shetler.
The Abbott government will provide $60.5 million over the next four years to progress ‘tranche one’ of its $1 billion project to replace its 30-year-old welfare payment system.
The Federal Government is taking action to replace a 30-year-old welfare payment system that delivers around $100 billion in payments to 7.3 million people each year.
Employing digital service brokers to deliver online government services for citizens has been flagged as a way to repair the public sector’s bad reputation for service delivery.
The Community and Public Sector Union (CPSU) fears up to 7000 call centre jobs across Australia are at risk following the Department of Human Services’ (DHS) decision to outsource Medicare and Centrelink call centre work to Telstra.
The Department of Human Services (DHS) has tendered for testing and network infrastructure to benchmark and validate changes to its data centre to support the integration of Centrelink, Medicare and CRS Australia.
The mainframe has been back in the news recently after Treasurer Joe Hockey announced during a radio interview in April 2014 that the Centrelink mainframe, which dates back to 1983, needs replacing and will cost Australia “billions".