DHS urged to repair child support IT system
The Department of Human Services (DHS) has been urged to take “immediate” action to upgrade its Child Services payment systems after an independent review found it unfit for purpose.
The Department of Human Services (DHS) has been urged to take “immediate” action to upgrade its Child Services payment systems after an independent review found it unfit for purpose.
As the Department of Human Services’ acting CIO Charles McHardie sat before a Senate committee last week defending his department’s botched Child Support system overhaul, staff at the Child Support agency were forced to revert to pen and paper as the platform suffered a major outage, it is claimed.