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News about city council
  • VoIP enhances Hobsons Bay customer service

    A transition from analog to IP telephony in mid-2011 enhanced the Hobsons Bay City Council’s ability to communicate with constituents. Customer service manager, Suzanne Paterson, said the council plans to add Web chat to open a further channel for customer interaction.

    Written by Adam Bender05 Nov. 12 11:36