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News

• CBA ‘progressing’ with Albert accessibility upgrades, training

  ​Commonwealth Bank of Australia says it has begun rolling out accessibility upgrades to its Albert point-of-sale device, following a lengthy legal battle that settled in December.

• CBA and EY pilot blockchain-backed, shared smart asset platform

  ​Commonwealth Bank of Australia (CBA) and Ernst & Young (EY) have developed a blockchain-based platform to enable high-value assets to be more easily shared between businesses.

• Branches, call centres remain part of CBA’s ‘digital leading’ future

  Commonwealth Bank’s network of 1000 physical branches and its Australia-based call centre staff will “remain very relevant” in the future despite customers growing use of digital channels, the bank’s CEO Matt Comyn said today.

• CBA hints at plan to import "commercialised blockchain"

  ​Commonwealth Bank of Australia has hinted at plans to import the “commercialised blockchain solution” it has successfully trialed in South Africa.

• CBA cuts IT spend by nearly a third

  Commonwealth Bank of Australia’s IT services expenses decreased by 32 per cent to $752 million in the half year ended in December, compared with the same period in 2016.

• CBA appoints Matt Comyn as CEO

  Commonwealth Bank has appointed digital specialist Matt Comyn as its new CEO.

• CBA launches new AI chatbot

  Commonwealth Bank on Friday unveiled a chatbot that it says uses artificial intelligence to assist customers with more than 200 banking tasks.

• Trim your governance and get agile: CBA’s Stuart Mitchell

  Organisations must trim the layers of governance built up over many years for traditional waterfall tech projects or fall victim to more agile startups, says CommBank’s senior agile coach, Stuart Mitchell.

• ​CBA, Barclays in mobile payment integration

  Commonwealth Bank and Barclays have announced a technology partnership that will enable both banks’ retail customers to move money between Australia and the UK using their mobile numbers.

• The path to Agile: Successes and slip-ups

  IT and digital execs from News Corp, CommBank, and Australia Post discuss why Agile is still very much a work in progress.

• CommBank app will soon be available on smartwatches

  The CommBank app will soon be available on smart watches, with an Android version currently in pilot and an Apple Watch version on the way, the bank said on Thursday.
  

• CBA opens Innovation Lab inside Sydney HQ

  Leading on technology is a “life-and-death matter” for Commonwealth Bank, according to CEO Ian Narev.

• CommBank debuts cardless ATMs

  Commonwealth Bank of Australia (CBA) has beefed up its mobile wallet offering with three additions to the app, including one that enables consumers to withdraw cash using their smartphones from 3,000 of the bank’s ATMs.

• Customer focus in IT critical to business success: CommBank's Harte

  Businesses must use technology to increase focus on the customer or risk failure, according to Commonwealth Bank CIO Michael Harte.

• CommBank unveils MyWealth investing website

  Recent core IT upgrades helped Commonwealth Bank of Australia launch a new investing website in less than nine months, CBA officials said at today’s launch of the MyWealth website.