Data complexity requires re-evaluation of service contracts: Dell report
Australian IT executives should review their data protection service contracts and assess what isn’t covered, as information becomes more valuable and monetised.
Australian IT executives should review their data protection service contracts and assess what isn’t covered, as information becomes more valuable and monetised.
TechnologyOne and Brisbane City Council have resolved their long-running public spat with a secretive settlement.
Finding it difficult to put together fixed price contracts under your existing IT procurement guidelines as you move to an Agile approach to software development? Well, you’re not alone.
A project to overhaul the IT system used by the Department of Defence to handle its base services contracts has run almost $40 million and five years over budget.
The Northern Territory government has signed a $55 million, three-year contract with NEC to support 20,000 users across the territory.
A substandard data centre that leaked water and had air conditioning failures forced NHP Electrical Engineering Products to move its entire IT infrastructure to the cloud.
This is the type of analyst report headline that cloud computing vendors don't want to read: "Empty Promises and Tough Luck: Yankee Group Exposes the Cloud's Fine Print."
Everyone knows a good outsourcing relationship needs to be actively managed. So does a good IT outsourcing contract.
If there's one skill that usually gets short shrift in giving up-and-coming leaders valuable on-the job-experience, it's negotiating contracts with external partners. In some large corporations there are so many parties involved in forging vendor relationships--from internal purchasing organizations and general counsel to outside consultants and advisors--that it's difficult for budding IT leaders to get any experience in edgewise. In smaller organizations, top IT brass may cleave so closely to the contracting and management process for fear of losing money or putting the company at risk that they lock their next generation out of the process.
Good legal counsel can be worth every penny when putting together an outsourcing deal. But those legal fees can add up quickly if you're not careful. Worse yet, some common mistakes customers make when working with an outsourcing attorney can prove costly not only during contracting and negotiations but over the life of the deal.
Managing the software licensing landscape within most companies is a complex task, which is made more complicated by the sheer number of contracts to be managed (hundreds, if not thousands) as well as the different types of licenses that must be administered. This IDC MaturityScape will enable organisations to refine or develop strategies for effective software license optimisation. Software license complexity will cost organizations an average of 25% of their software license budgets in 2015, industry trends such as virtualisation, cloud, and increased flexibility in software licensing have added to this challenge, IT buyers should understand the key triggers and be especially vigilant with license management.