The path to 'Exponential IT'
In today’s world, IT systems need to be agile enough to ride not only every technological wave but also the rapidly evolving industry trends and changing customer expectations impacting each business.
In today’s world, IT systems need to be agile enough to ride not only every technological wave but also the rapidly evolving industry trends and changing customer expectations impacting each business.
The value of enterprise resource planning (ERP) in business transformation and competitiveness has faded into the background as trends such as cloud computing increasingly gain traction, according to the leader of the Leading Edge Forum (LEF).
Companies may be bleeding corporate dollars in the name of BYOD productivity gains that don't really exist, says Nucleus Research.
Companies seeking to reduce costs should take a close look at storage, according to Hitachi Data Systems chief economist David Merrill.
The former first CIO of the South Australian government has been named the first 'chief technology advocate' of Victoria.
Bring Your Own Device programs promise to remove the cost of smartphones from a company's balance sheet. But most companies transitioning from company-issued smartphones to BYOD aren't even breaking even.
The concept of IT-as-a-Service (ITaaS) is rapidly maturing, providing an operational model for service providers to deliver services in a manner whereby they have control over optimising process and procedures, and deliver IT services to the customer as a package. Determining the business value of this approach and the potential savings fundamentally comes down to the concept of the “grey box”: the proportion of the service that is performed by the service provider rather than the customer. The ‘whiter’ the customer insists the box to be, the greater ITaaS reverts to being a managed service and the cost advantages of ITaaS evaporate. Transitioning to an ITaaS is a significant change, and it’s important to recognise the impacts that may affect your organisation. This discussion paper articulates the balance between customer and service provider in taking ownership of service delivery, and looks at how the savings of moving to an ITaaS model have been recognised though three case studies (and the many factors that contributed to the savings).