How CIOs build bridges with other C-level execs
Technology runs the world these days, but CIOs don't. More often than not when a business's mission is on the line, CIOs instead encounter the type of reaction Toyota Motor Sales USA VP and CIO Zack Hicks got from one fellow executive during the height of the company's vehicle recalls in 2010: Our hair's on fire; we don't have time for an IT project.