customer engagement platform - News, Features, and Slideshows

News about customer engagement platform
  • Toowoomba council inks managed services deal with QPC

    After a comprehensive tender process, Toowoomba Regional Council has struck a managed services contract with QPC to ensure ongoing support of its contact centre and telephony applications.

    Written by Jennifer O'Brien28 Sept. 16 13:14

Whitepapers about customer engagement platform

  • Artificial Intelligence With The Human Touch

    Companies are leveraging AI embedded in their customer engagement platforms to gain efficiencies, increase agent productivity, deliver better customer experiences, and, ultimately, transform operations by uncovering new revenue streams.

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