Type your search and hit enter

customer relationship management (CRM) - News, Features, and Slideshows

Tutorials

  • 7 Ways You Can Help Your Sales Team Be More Effective

    Every organization wants its salespeople to be successful -- that is, close more sales. Yet ask many salespeople and they will tell you that their organization often makes it difficult for them meet their quotas, requiring them to do lots of administrative work (e.g., enter data into a CRM system) or not providing them with mobile tools.

    Written by Jennifer Lonoff Schiff20 Nov. 14 03:56
  • How to Make Accounting and CRM Systems Play Nice

    Last week, I submitted an expense report to a client. The accounts payable representative made me revise the report four times to put things in the right buckets and correct a $1.04 error. (Really.) Of course, I can't charge anybody for his or her time, and the A/P department is really busy because it's "understaffed." (Uh-huh.)

    Written by David Taber04 Sept. 14 00:14
[]