Tokita’s dream: Incoming president’s plan to transform Fujitsu’s fortunes
‘Turning Dreams into Reality’ read the big screen behind Takahito Tokita, Fujitsu’s soon-to-be president, at the company’s annual forum in Tokyo.
customer - News, Features, and Slideshows
News
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Convenience isn't king for consumers signing in
Consumers ranked security as more important than convenience in logging on to most kinds of app, especially those related to money, according to a global survey by IBM.
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CIO profile: Berys Amor
Corrs Chambers Westgarth’s IT chief leads a team building customised technology solutions that improve how the firm's clients do business.
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Transform your business or pay the price
There is more pressure than ever on CIOs to capitalise on digital opportunities. Traditional, well-established business models are being swept aside by more nimble and agile businesses created through digital innovations.
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The future of the contact centre
In 2015, it’s all about the customer. More than ever, buyers are demanding real-time access to just about every channel of service offered by a contact centre from voice to instant messaging to web chat and social media.