American CIO counterparts ‘play never-ending game of catch-up’: survey
Only 25 per cent of American CIOs feel their work is differentiated from competitors, according to a new Adobe survey out of the US.
Only 25 per cent of American CIOs feel their work is differentiated from competitors, according to a new Adobe survey out of the US.
A desire to digitally enable Decathlon’s US sporting stores to promote frictionless customer experiences has seen its IT team not only adopt a modularised systems approach, but bring product management skills in to work alongside traditional engineering capabilities.
Sydney’s Taronga Zoo and Dubbo’s Western Plains Zoo are gobbling up networking solutions that offer enhanced wireless connectivity and location-based services in a bid to transform the visitor experience.
The Bella Vista Hotel in Sydney’s Hills district is taking a deep dive into the realm of dine-in technology in a bid to serve up improved customer experience and dish up data insights for the growing hospitality business.
Catholic Education Office CIO, Raju Varanasi, is stepping up and taking on the newly created role of data intelligence director, a position that now sees him sitting at the executive board level at the Parramatta Diocese.
The release cadence of Oracle's applications had gotten users into a "vicious cycle" admitted the company's executive vice president of applications product development Steve Miranda today.
CIOs have an “influential role to play” in not only leading transformational change across the organisation, but in steering the company towards a more customer-centric approach.
It's a machine, rather than a human analyst, that might be your best choice to deliver deeper data analysis.
Marketing pros and business owners share tips on how to use gaming techniques to attract, educate and retain customers -- and sell more stuff.
A company's greatest competitive advantage is its ability to deliver a great customer experience. And that starts with a happy software development team.
The Victorian Government has unveiled a new IT strategy that will see it update and consolidate outdated and complex and costly systems including hundreds of phone hotlines and 538 different service websites.
Coca-Cola Amatil (CCA) has signed a multi-million dollar agreement to move its Asia Pacific customer planning and relationship management systems to IBM's pay-per-use cloud.